Bullying is often a dirty little secret that undermines many a workplace. There are various facets to bullying that can take the form of different dimensions, both verbal and non-verbal, and it can manifest itself in many guises. It could [...]
If you are a small business, you may do your sales and marketing promotions in-house and you may sometimes find yourself getting stuck with ideas for new content or great copy. The phrase ‘Content is King’ seems to have become [...]
Mental illness is one of the biggest issues faced by employers these days. According to the UK’s Health and Safety Executive (HSE) Labour Force Survey, work is the most common cause of stress for UK adults, with 59% experiencing it [...]
A round-up of the latest social media news from around the globe: New WhatsApp Group Privacy Settings WhatsApp is being updated with new group privacy and invite features. Users can now choose who can add them to groups. They will [...]
Monkeys The Three Wise Monkeys depict ‘see no evil, hear no evil and speak no evil’. Those wise old monkeys can teach us a lot and we can translate these three skills into the workplace in the form of observe, [...]
Emotional Freedom Technique “Self-sabotage is when we say we want something and then go about making sure it doesn’t happen.” – Alyce P. Cornyn-Selby What is EFT you may ask? There are many sceptics out there who don’t understand how [...]
Where would we be now had Tim Berners-Lee not invented the World Wide Web? It is inconceivable to many of us that we would not be able to access information and share it at the click of a button. Yesterday, [...]
Conflict in life is often unavoidable, but conflict in customer services can damage the productivity and efficiency of your business. The consequence of not addressing these issues could be costly. Any form of workplace conflict from angry customers, to miserable [...]
Inspiring greatness is all about leading by example. Empower employees and colleagues by instilling confidence and allowing them to be the best that they can be. The role of the leader and the role of the manager are fundamental to [...]
What is Employee Advocacy? Essentially it is the promotion of an organisation or business by its staff members. There are several different ways that employees can recommend a company’s product or services, but we will focus here on employee advocates [...]
