“White Privilege” “Systemic Racism” “Black Lives Matter” “All Lives Matter” “BAME” “Intersectionality” “Silence is Compliance” “Stay Woke” “Snowflake Generation” Just some of the terms that society is currently wrestling with. How comfortable are we in our knowledge and use of [...]
What skills do employees need as they return to the workplace after working from home due to COVID-19? The World Economic Forum predicts that in the next four years we’ll see 85 million jobs displaced and 97 million new ones [...]
What are ‘Soft Skills’? Soft skills are interpersonal (people) skills that include communication skills, listening skills, and empathy, encompassing problem solving, emotional intelligence and creativity. People who possess a range of soft skills are often in demand by employers and [...]
Conflict can and should be handled constructively; when it is, relationships benefit. Conflict avoidance is not the hallmark of a good relationship. On the contrary, it is a symptom of serious problems and of poor communication. Conflict at work comes [...]
Neuro-linguistic programming (NLP) is a combination of techniques used to reprogram our brains and behaviour through understanding the language we use in our own minds. NLP was founded by Richard Bandler and John Grinder in California in the 1970′s. NEURO [...]
“We can all choose to challenge and call out gender bias and inequality. We can all choose to seek out and celebrate women's achievements. Collectively, we can all help create an inclusive world.” Unfortunately in this day and age, women [...]
Mental wellness is crucial within the workplace. Workplace stress is real, especially in these unprecedented times of the Covid-19 pandemic. Maybe your employees have been working from home and suddenly find that they have to return to the workplace. Be [...]
“A true Salesperson knows how to engage Anyone, Anywhere, Anytime in a sensible, business centric conversation” We all know that a company`s sales team is the frontline for revenue generation and growth of any business, so it's important that [...]
1 CLIENT SATISFACTION Personalise your services. Show your clients the human face behind your brands and demonstrate that you value their business with a personal touch. Invest your time in knowing your customers. Listen to your customers and reach out [...]
What is Content Marketing? Think of Content Marketing as helping people, not selling to them, and your target audience will learn about you as a brand, about your products and services, and your expertise. Have you ever had a lightbulb [...]
