How can you keep your employees happy and productive during the festive season? This can be a tough prospect at a time of year when expectations are set high, both in the workplace and in the personal space. Money is [...]
BC Training's founder Brenda Cuby is offering a new series of Mindset sessions in November for those of you looking to transform your mindset with happiness habits, using meditation and EFT tapping techniques. Transform your Mindset with Happiness Habits Come [...]
What is the difference between a good and bad leader? Good leaders should be constantly evaluating and developing their skills to become great leaders. Leaders should have the ability to influence and motivate others. They create visions and go on [...]
Difficult Conversations Having difficult conversations is never an easy task, but there are ways to make those conversations both productive and as painless as possible. There are many different types of difficult conversations that can take place in the workplace. [...]
Salespeople can get very busy trying to “sell” their products and services and often miss what the buyer really needs. The difference between a good salesperson and a great one is huge! A good salesperson can handle objections but a [...]
What are ‘Soft Skills’? Soft skills are interpersonal (people) skills that include communication skills, listening skills, and empathy, encompassing problem solving, emotional intelligence and creativity. People who possess a range of soft skills are often in demand by employers and [...]
Do you ever feel that you’ve spent the entire day sorting out other people’s problems? The monkey-loving manager becomes so busy “helping” their staff that they no longer have any time left for their staff – ironically the people they [...]
Mastering Sales Objections & Customer Service What is the Boomerang Technique? This is a classic sales method that turns a customer’s objections for not accepting the sales pitch and buying the product into one which strengthens the probability of winning [...]
Being a boss and being a leader are different things entirely. A leader can be your boss but a boss is not always a leader Real leaders get results through motivation and inspiration. They don’t scare their team or [...]
“Effective coaching can have a profound impact not only the lives of your colleagues, but on your entire company.” Coaching can be used effectively in three areas: solving problems developing and achieving long-term goals improving performance “Think of an organisation [...]
