1 CLIENT SATISFACTION Personalise your services. Show your clients the human face behind your brands and demonstrate that you value their business with a personal touch. Invest your time in knowing your customers. Listen to your customers and reach out [...]
What is Content Marketing? Think of Content Marketing as helping people, not selling to them, and your target audience will learn about you as a brand, about your products and services, and your expertise. Have you ever had a lightbulb [...]
Which messenger app is the one for you? An announcement by WhatsApp that it was making an update to its terms of service recently saw users leave in their droves to adopt alternative services such as Telegram and Signal. However, [...]
How long have you been running around like a headless chicken for, trying to improve your marketing strategy but not knowing where to turn? Without a dedicated strategy you will end up like ‘Miracle Mike’, the chicken that lived for [...]
2021 will be the year when you will see more customers reaching out to companies who are creating amazing customer experiences. The buzz word for this year is empathy. Human-to-human interaction has never before been more highly sought after due [...]
How do you change the mind-set of a customer to one that embraces buying your product? Not only do you need to understand the psychology of your clients and customers but you need to know how to approach them in [...]
Facebook recently announced a major update to Facebook Pages with a new design featuring the profile picture more prominently and doing away with the total amount of ‘Likes’. Facebook Pages are used by celebrities, businesses, politicians and other public figures [...]
A recent Workplace Learning Trends Report published by Udemy outlined the six trends that they believe will ‘define the workplace in 2021’ with the top trend listed as that which focuses on skills to assist ‘self-mastery’. Self-mastery is often defined [...]
After an ‘unprecedented’ year in which many businesses were devastated by the spread of Covid-19, one of the main workplace trends for 2021 is Employee Wellness. Companies should ensure that they are operating a safe and healthy workplace and [...]
Here at BC Training Solutions we like to bring you information about how to manage your time in the workplace and over the years we have brought you different techniques that can enable you to do this effectively. Remember Eat [...]
